FAQ’s
Can another person check in to my hotel reservation?
Only the individual that booked a reservation may perform the initial check in process and must present a valid photo ID.
How do I book a cabana?
For cabana reservations and information, please contact Guest Services at (707)588.7100
How do I book a hotel reservation
Reservations may be made by clicking the orange “Book a Room” button in the top right corner of our site. You may also call our reservations line at 888.258.2986 for assistance with booking or changing your reservation.
How old do you have to be to book a hotel reservation
Individuals must be 21 or older in order to reserve a room and stay in the hotel.
May I bring my pet or service animal into the hotel?
Pets are not allowed to stay in the hotel. Guests may bring service animals provided that they comply with ADA Guidelines.
What is your cancellation policy?
72 hours’ notice is preferred in order to cancel a reservation.
Do you offer beverage service?
Beverage service is available on the casino floor 24 hours a day.
How many games do you have?
Our selection of games includes over 3,000 of the hottest new slots to choose from and over 100 table games with exclusive side bets.
How old do you have to be to play on the casino floor?
All guests must be 21 years or older in order to play on the casino floor.
What form of identification is required if I win a jackpot?
In order to collect a jackpot, guests must present a valid, government issued photo id.